A recent survey conducted by PwC has shown that increased automation through the rise of ‘bots’ will become the next big thing for shared service centres (SSC) and centralised processing centres (CPC) across various industries in Nigeria.
In the report, 82 per cent of the 93 respondents across
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Jumoke Akiyode Lawanson
Nigeria's leading finance and market intelligence news report. Also home to expert opinion and commentary on politics, sports, lifestyle, and more
