Sterling, FCMB, Fidelity Bank lag peers in digital banking satisfaction

44 companies, 3 CEOs were recognised at the 2020 BusinessDay Banking and Other Financial Institutions Awards

Out of the ten biggest Nigerian banks by assets, Sterling, FCMB and Fidelity are the least in terms of digital banking satisfaction, according to the 2020 Consumer Digital Banking Satisfaction Index by a credit rating agency, Agusto & Co. Judged by factors like the ease of navigation, range o

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