Training employees when misdiagnosed as having skills gap, is a wasted expenditure-Expert

…..Organisational gaps can be a process, policy or culture issue …..Outcomes and SMART expectations need to be agreed on before a training is commissioned Sandra Ihenacho, CEO of M.Bryan consulting ltd, a learning and development (L&D) practitioner, has stressed that most training needs in organisations are, in fact, process, culture or policy issues often misdiagnosed as skill gaps. The long-standing practice of treating workplace training as a quick fix to most organisational gaps came under critical scr