United Bank for Africa (UBA) has significantly improved its customer service rankings, securing second place in SME banking and third in retail banking according to KPMG's 2024 West Africa Banking Industry Customer Experience Survey.
The bank showed remarkable progress from its 2023 positions, jump
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Oluwatosin Ogunjuyigbe
Oluwatosin Ogunjuyigbe is a writer and journalist who covers business, finance, technology, and the changing forces shaping Nigeria’s economy. He focuses on turning complex ideas into clear, compelling stories.
