In a 2015 article by Chris Messina, Uber’s Developer Experience Lead, the word conversational commerce first came into play in the e-commerce sphere. In said article, Messina projected that the coming years would see the sector grow beyond just online purchasing platforms to the use of social medi
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KOSISO UGWUEDE
Nigeria's leading finance and market intelligence news report. Also home to expert opinion and commentary on politics, sports, lifestyle, and more