Technology is definitely playing an increasingly important role in the financial services sector. Beyond the traditional saving and withdrawal banking transaction, the digitalisation of the society has created a multichannel customer, who uses different channels based on different needs.
Consequentl
```
Members Only
Login or create an account to continue
This article is available to registered BusinessDay readers. Please login if you already have an account, or create a new account to continue reading.
New to BusinessDay? Register now and start reading.
```
Hope Moses-Ashike
Nigeria's leading finance and market intelligence news report. Also home to expert opinion and commentary on politics, sports, lifestyle, and more
