PalmPay says it has strengthened its in-app security features to ensure safer digital payments across Nigeria.
The digital platform disclosed that it has moved its in-app security features beyond reactive fraud management to proactive protection to help strengthen brand trust.
Aiyudu Omoruyi, manager, anti-fraud, PalmPay, stated that the platform’s security framework is built on a multi-layered protection strategy that combines advanced fraud detection systems, strong user identity verification, and real-time transaction monitoring.
He added that this layered approach ensures that even if one security measure is compromised, additional safeguards remain in place to protect users.
According to him, features like the ‘Large Transaction Shield’ were implemented to help reduce in-app fraud by giving users more control over their money, with an extra layer of security.
He stated that the feature allows users to set custom transaction limits on a daily or monthly basis. “If a transaction exceeds the defined limit, the system will automatically require facial verification before processing,” Omoruyi stated.
He disclosed further that as digital platforms take centre stage and transactions scale, financial fraud has become increasingly sophisticated.
According to him, scammers are constantly looking for ways to access personal accounts, often targeting large transactions that can lead to significant financial loss.
Recent industry data from the Nigeria Inter-Bank Settlement System (NIBBS), reveal that Nigerians lost N25.85 billion to digital payment fraud in 2025.
While this represents a 51-percent decline from N52.26 billion recorded in 2024, it also highlights a critical point that even as security systems improve, the scale of fraud remains significant.
Therefore the large transaction shield ensures that even if someone has unauthorised access to customers’ accounts, they cannot withdraw large amounts without their consent.
“This feature empowers users to safeguard their accounts proactively, giving peace of mind in an era where fraudsters are becoming increasingly clever,” he stated.
Omoruyi added that beyond the large transaction shield, PalmPay has invested in enhanced internal fraud prevention systems designed to detect suspicious activity faster and resolve it more efficiently.
“These systems work behind the scenes to monitor transactions, identify anomalies, and prevent unauthorised access to your funds.”
A key part of this effort is the ‘Fraud Case Management System’, a centralized platform that improves response time and supports informed decision-making during fraud investigations.
“This system ensures that customers who have had their details compromised are better protected and that potential exposure is minimized,” he stated.
According to Omoruyi, PalmPay has been investing heavily in secure payment technology, fraud prevention, and user protection, as digital payments continue to shape how Nigerians manage their finances.
He stated that while PalmPay continues to upgrade its security infrastructure, users also play a critical role in protecting their accounts.
“By activating the various security features available in its security center, users can minimize the risk of falling victim to fraud.
“Understanding these built-in security features is the first step toward safer transactions. With PalmPay, users can enjoy reliable transactions and speed without compromising on security,” Omoruyi stated.
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