Pioneer telecom company NTEL (NatCom Development & Investment Limited) has failed to meet its planned relaunch in the first quarter of 2026.

This is despite receiving N30.72 billion from the Asset Management Corporation of Nigeria (AMCON) in August 2025 to help restart its business and return to the market.

NTEL comes from the old Nigerian Telecommunications Limited (NITEL). For many years, NITEL was the only big telecom company in Nigeria. It started in 1985 as a government-owned monopoly. This means it fully controlled all phone services in the country, fixed landlines inside Nigeria and international calls.

At its best, NITEL had more than 500,000 working lines and was the main way Nigerians made calls. As the only player, it set the prices and ran the entire national network without any real competition.

But NITEL began to lose control in the early 2000s. The government opened up the telecom market to private companies. In 2001, new operators like MTN, Airtel (then Econet), and Globacom received licences to offer mobile phone services (GSM). These private companies quickly built modern towers, offered cheap calls and text messages, and gave people mobile phones they could carry anywhere. Nigerians loved the new freedom and better service.

NITEL could not compete. It had old equipment, frequent breakdowns, and slow service. The company also suffered from poor management, corruption, and too much government control. It wasted money on bad projects, hired too many staff without good results, and built up huge debts.

Several attempts to fix or sell NITEL failed, including a bad management deal in 2001 and later privatisation tries with companies like Transcorp.

Within a few years, NITEL’s lines dropped sharply, its income fell, and it went from making profit to making big losses.

By the 2010s, NITEL had almost no customers left. The new mobile operators had taken over the market with better coverage, faster growth, and modern technology.

In 2015, a group called NATCOM bought NITEL’s assets for about $252 million and rebranded the company as NTEL. They launched a new 4G network in a few cities, hoping to bring it back as a modern player.

However, NTEL still faced the same old problems, heavy debt, weak nationwide coverage, lack of money for expansion, and strong competition from the big four operators. This led to years of inactivity, with no customers for over a year by early 2026.

Data from the Nigerian Communications Commission (NCC) show NTEL recorded zero subscribers as of February 2026, extending a period of inactivity that has now lasted more than a year. The operator has not appeared in the regulator’s VoIP and broadband subscriber records since late 2024.

AMCON however took full control of NTEL in 2024 after the company ran into serious financial trouble and declared bankruptcy. This was another attempt to rescue the business. NTEL is now in the final stages of a major restructuring plan supported by AMCON. In August 2025, AMCON injected an initial N30.72 billion (about $20 million) to stabilise operations and prepare for the company’s comeback.

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The company’s CEO, Soji Maurice-Diya, had promised a relaunch in early 2026. But official numbers from the Nigerian Communications Commission (NCC) showed NTEL had zero customers in February 2026. The company has had no active users for more than 15 months.

In contrast, Nigeria’s telecom market is growing fast. The NCC says the country now has about 184.4 million active phone lines.

Shift to new business model

NTEL is moving away from its old way of building its own big networks. Instead, it plans to become a Mobile Virtual Network Operator (MVNO). This means it will rent network space from bigger phone companies rather than spend money on its own towers and cables.

The CEO said the company is not trying to get millions of customers. “We are coming back to serve young Nigerians who want simple, modern, and honest digital services,” he stated.

He described the new plan as a digital-first approach that will focus on niche products, young users, inclusion, and sustainability, rather than trying to serve the entire market.

This move follows a wider trend in the industry. The regulator has given licences to more than 43 MVNO companies to create more choices and new services in the market.

However, many of them have been slow to launch due to challenges such as reaching agreements with bigger operators, sharing infrastructure, and solving technical issues.

Tony Emoekpere, the head of the Association of Telecommunications Companies of Nigeria (ATCON), said these new licences are meant to bring fresh ideas and give customers better options.

Maurice-Diya has also called for more flexible regulations to help smaller and virtual operators grow more easily.

Ongoing challenges

NTEL’s continued absence from NCC data shows how difficult it is to return to Nigeria’s competitive telecom market. Big operators have improved their networks, while customers now expect better service quality, faster internet, and lower prices.

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With total subscriptions now above 182 million and still rising, delays like this can make it harder for NTEL to remain relevant.

With no customers for over a year, NTEL must start building its name again from zero in a very crowded market.

The NCC’s rules for MVNOs are designed to help companies like NTEL enter the market without spending huge amounts on new equipment. This matches the government’s goal of more competition and new services.

Some analysts believe NTEL can still add value, especially if it combines telecom services with fintech and digital solutions. But success will depend on how well the company executes its plans.

Outlook

NTEL still has some useful assets, including spectrum and old network infrastructure, which it can use in its new business model.

While the funding from AMCON gives it financial support, missing the Q1 2026 relaunch target shows that the company faces serious challenges, including restructuring, finding partners, among others.

After more than a year with no service, success will depend on how fast NTEL can start offering services and give people something different and useful in Nigeria’s fast-changing phone market.

Royal Ibeh is a senior journalist with years of experience reporting on Nigeria’s technology and health sectors. She currently covers the Technology and Health beats for BusinessDay newspaper, where she writes in-depth stories on digital innovation, telecom infrastructure, healthcare systems, and public health policies.

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