PressOne Africa has introduced Juliet, a new intelligent employee designed to help small and medium-sized enterprises manage customer conversations across WhatsApp and Instagram DMs. The launch responds to a growing shift in customer behaviour, as many buyers now rely on direct messages to make inqu
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Chisom Michael
Chisom Michael is a data analyst (audience engagement) and writer at BusinessDay, with diverse experience in the media industry. He holds a BSc in Industrial Physics from Imo State University and an MEng in Computer Science and Technology from Liaoning Univerisity of Technology China. He specialises in listicle writing, profiles and leveraging his skills in audience engagement analysis and data-driven insights to create compelling content that resonates with readers.
